Legal information
Site publisher
HYSOPE PARIS – SAS ROUCHERAY
Head office : 231 rue Saint-Honoré, 75001 Paris
Email : contact@hysopeparis.com
General Terms and Conditions of Sale (GTCS)
Prices and payment
Prices are shown in euros, inclusive of all taxes.
Payment is made securely online using the methods proposed at the time of ordering.
Orders and availability
Any order placed on the www.hysopeparis.com website implies unreserved acceptance of these General Terms and Conditions of Sale.
Products are offered subject to availability. In the event of unavailability, we will contact the customer to offer a refund or replacement.
Shipping and delivery
Orders are prepared within 2 to 4 working days.
Delivery by Colissimo or Mondial Relay in France and Europe.
Delivery costs and times are indicated when the order is placed.
Returns and exchanges
You have 14 days from receipt of your order to exercise your right of withdrawal.
Products must be unused, unopened and in their original packaging.
The cost of returning goods is borne by the customer, except in the event of an error on our part.
Contact SAV : contact@hysopeparis.com
Personal data & cookies
HYSOPE PARIS is committed to protecting the privacy of its customers.
The personal data collected is used solely to process orders, manage customer relations and send newsletters (if you have given your consent).
In accordance with the RGPD, you have the right to access, rectify, delete and port your data.
You can exercise your rights by contacting us at: contact@hysopeparis.com
During your browsing, cookies may be stored for operational, audience measurement or personalisation purposes. You can manage cookies via your browser settings.
Intellectual property
The site, texts, visuals, products, logos and graphic elements are the exclusive property of HYSOPE PARIS.
Any unauthorised reproduction or use is strictly forbidden.
Applicable law
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These terms and conditions are governed by French law.
In the event of a dispute, an amicable solution will be sought as a matter of priority.
In the absence of an amicable agreement, the dispute will be brought before the competent courts of Paris.